effective date 25.05.2018
(a) Our Service: We may collect personally identifiable information about you, such as your full name, phone number, email address, delivery address and/or billing address or similar, when you register for an account. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information. When you use the Express Chef services or if you visit our websites, we may receive certain information about you as described below. We may send you service related emails related to your account and/or orders, promotional emails (via MailChimp). If you no longer wish to receive these emails, you may opt out of them by canceling your account and/or unsubscribe to emails sent through MailChimp by clicking the unsubscribe button at the bottom of the email.
(a) We use the information that we collect to operate and maintain our Sites and the Express Chef services and to respond to your questions and concerns. The legal basis is art. 6(1)(f) of the EU General Data Protection Regulation (GDPR) and Law no. 677 of 21 November 2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data of Romania.
(b) If you have given your consent, we use the information that we collect to send you marketing communications in our newsletter. The legal basis is art. 6(1)(f) of the EU General Data Protection Regulation (GDPR) and Law no. 677 of 21 November 2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data of Romania.
(c) We also use the information that we collect to help us improve our website(s).
(a) Personally Identifiable Information: Express Chef will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Express Chef (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Sites, such as posting reviews on our product pages, will be available to others. If you remove information that you have made public on our Sites, copies may remain viewable in cached and archived pages of our Site, or if other users have copied or saved that information.
(b) Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Express Chef services and those of our partners. Such results consist solely of non-personally identifiable information.
(c) Instances Where We Are Required To Share Your Information: Express Chef will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our services; and/or (c) to exercise or protect the rights, property, or personal safety of Express Chef, our users or others.
(f) Product Reviews: We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org .
Your information collected through the our sites may be stored and processed in the Germany, Romania, or any other country in which Express Chef or its subsidiaries, affiliates or service providers maintain facilities. Express Chef may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or European Econonmic Area, please note that we will not transfer information, including personal data, to a country outside of the European Union or European Economic Area.
Express Chef is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Express Chef or guarantee that your information on the Express Chef website may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at email@example.comWe use an outside help platform, and a credit card processing company to bill you if you purchase services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
To delete your data you have to login to our Site and press the „Delete my account” button in „My account” section of the website (information that will be deleted: your account and orders). If you want to stop recieving marketing emails please press „unsubscribe” link at the bottom of any email sent through MailChimp. If after this process you still have questions or problems please contact us at firstname.lastname@example.org.
To delete your data you have to login to our Site and press the „Download my data” button in „My account” section of the website.
In the event that personal information is compromised as a breach of security, Express Chef will promptly notify our customers in compliance with applicable law.
(a) If you have an account with Express Chef, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
(b) If you are a visitor to the Express Chef Sites we will retain your information for as long as necessary but no longer than two (2) year after your last visit to our Sites.
Protecting the privacy of young children is especially important. For that reason, Express Chef does not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at email@example.com